FAQ
1. How does the Negative Ion Emitter work?
The Luv-ion emits healthy negative ions into the air using a carbon fibre brush. The negative ions will attach to the air molecules and any impure particles in the air and negatively charge them. The negatively charged particles will attach to the nearest positively charged surface such as walls, tables, and chairs, preventing them from entering your respiratory system.
2. What is the effective range of the Negative Ion Emitter?
The device is effective within a 30cm radius of the Negative Ion Emitter (brush head).
3. Does the device produce dangerous levels of ozone?
No, the Negative Ion Emitter produces a minuscule amount of ozone, well within the U.S regulation limits. The negative ion emitter has also passed the CE standard.
4. Will the device interfere with electronic equipment?
No, the device complies with FCC regulations. Pacemaker patients should consult with their physician before use.
5. Can I still use the ionizer while raining?
Yes, as long as you are under a cover such as an umbrella or a shelter. However, you should try not to get your Luv-ion wet as it may cause the device to turn off or damage.
6. How do I turn on the UV-C LED?
Double Press the button and hold the second press for 2 seconds until the purple LED lights up. It is a safety feature to prevent you from accidentally turning on the UV-C LED and to protect curious children who mistake it for a toy.
7. Does the UV-C LED turn off automatically?
Yes, the UVC LED will turn off automatically after 5 minutes of use. It is a safety feature to avoid accidentally turning on the device and long periods of exposure to UV rays.
8. How does UV-C light work to kill germs?
UV-C light is lethal to germs and bacteria and their ability to reproduce. Exposing a surface to the device, held within 2 cm for at least 10 seconds eliminates up to 99% of germs and bacteria (Escherichia coli, Candida albicans, Staphylococcus aureus, etc) .
9. What should I do if I am exposed to the UV-C led for a long period?
The effects of acute (short term) exposure to UV radiation are usually not severe and many symptoms are delayed. In the event of UV exposure, the following actions are recommended:
- See an ophthalmologist if eye damage is suspected.
- Treat skin lesions immediately.
It is unlikely that UVC from artificial sources presents an acute or long-term hazard to human skin. However, UVC is likely to cause acute photokeratitis.
10. Can I use Luv-ion for air travel?
Yes, it is fine to use for air travel according to the FAA.
11. Is it suitable for children to wear it?
Yes, as long as you have consulted your doctor and use it under parental guidance. However, we would also strongly recommend the children should wear the Luv-ion with our Silicon Case covered. The Silicon Case is designed to protect the user from exposing to the UV-C light if the UV-C light is being turned on accidentally as well as from touching the USB-C port and UV-C LED while the ionizer is working.